![]() According to Reddit user theshadowsays, you can re-add the account and use Cortana as long as you select “No” when asked to use that account for other services. To fix this, remove your email account from the Mail app, and see if you can enable Cortana. If you have a corporate Exchange account configured in the Mail app–perhaps a work or school account–it may not allow Cortana to be used. Talk about a horribly vague error message! In our research, this can be caused by a number of different things. You may see a message that “Cortana is disabled by company policy”, even if your computer is not managed by a company. ![]() If Cortana Is Disabled by “Company Policy”Ĭortana is a popular victim. ![]()
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